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Shipping & Delivery

Delivery Time

For any orders, it takes about 1-2 business to process. Please allow 1-2 business days for your order to arrive in Taiwan. For deliveries to addresses outside of Taiwan, please allow 3-4 business days in Asia, 4-5 business days all international orders to arrive. We will notify you once the order has shipped and include a tracking number for your convenience. Once we deliver your order, we will send an Shipping Confirmation email with your delivery and tracking details on Linex Solutions or DHL.

Shipping Costs

For more details, please visit here or email hello@viasweat.com with questions.

Returns & Exchanges

We hope you love your VIASWEAT! But if for any reason you are not happy with the product, don’t worry! We offer free returns and exchanges on all our pieces within 14 days of receipt of package. We do not accept any returns or exchanges after an order has exceeded the 14 days period from receipt of package.

We currently offer free returns and exchanges for customers in Taiwan, Hong Kong, Macau and China only, and can be applied once per order. For all other countries, please email us at returns@viasweat.com.

Please check our returns and exchange policy for complete details.

Payment

We currently offer credit card payment only (Visa, Mastercard & JCB)

For more details, please visit here or email hello@viasweat.com with questions.

Currency

Order total will be calculated in US Dollars (USD).