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Shipping & Delivery

Delivery Time

Upon completing your order, please allow 1-2 business days for us to process your order. Once processed, for deliveries within Taiwan, please allow 1-2 business days for your shipment to arrive. For deliveries outside of Taiwan and within Greater Asia, please allow 3-4 business days, and 4-5 business days for all other countries. We will notify you once your order has been shipped. Your shipping confirmation email will include your delivery and tracking details via Linex Solutions or DHL Global Shipping.


Shipping Costs

For more details, please visit here or email hello@viasweat.com with questions.


Returns & Exchanges

We hope you love your VIASWEAT! But if for any reason you are not happy with the product, don’t worry! We offer free returns and exchanges on all our pieces within 14 days of receipt of package. We do not accept any returns or exchanges after an order has exceeded the 14 days period from receipt of package.


We currently offer free returns and exchanges for customers in Taiwan, Hong Kong, Macau and China only, which can be applied once per order. For all other countries, please email us at returns@viasweat.com.

Please check out our returns and exchange policy for complete details.


Payment

We currently offer credit card payment only (Visa, Mastercard & JCB)

For more details, please visit here or email hello@viasweat.com with questions.


Currency

Order total will be calculated in US Dollars (USD).